Privacy Policy & Cookie Policy

Effective Date: 01/01/2025
Last Updated: 01/01/2025

Data Controller Information

Company: LORD BANDIT LIMITED
Address: 66 Lavender Hill, London SW11 5RQ, United Kingdom
Email: [email protected]

This Privacy Policy outlines how we collect, process, and safeguard your personal information when you visit our website vibebazzar.com or utilize our services.

Data We Collect

Personal Data

When you engage with our website or services, we may gather:

• Contact Information: Full name, email address, telephone number, delivery address
• Account Details: Username, password, order history, preferences
• Financial Information: Payment card details, billing address (processed securely)
• Communication Records: Messages, emails, support interactions

Technical Data

We automatically collect:

• Device Data: IP address, browser type, device model, operating system
• Behavioral Data: Pages viewed, session duration, clicks, search terms
• Geographic Data: Approximate location based on IP address
• Website Data: Cookies, preferences, session information

How We Process Your Data

Core Functions

• Order Fulfillment: Processing purchases, shipping arrangements, customer service
• Account Services: Creating and managing your user account
• Communications: Order confirmations, promotional messages, support assistance
• Transaction Processing: Secure payment handling and verification
• Regulatory Compliance: Meeting legal and tax obligations

Enhancement & Marketing

• Customization: Personalized product suggestions and content
• Marketing Activities: Newsletters, special promotions (with your consent)
• Site Analytics: Enhancing user experience and website functionality
• Security Measures: Prevention of fraudulent activities and unauthorized access

Legal Basis for Data Processing (GDPR)

We process your personal information based on:

• Contractual Necessity: Fulfilling orders and delivering services
• Legitimate Business Interest: Website analytics, security, targeted marketing
• Your Consent: Newsletter subscriptions, promotional communications
• Legal Requirements: Tax documentation, consumer protection compliance

Data Sharing Practices

Service Partners

We may share your information with:

• Payment Processors: Secure transaction management
• Logistics Companies: Package delivery and tracking services
• Email Platforms: Marketing and transactional message delivery
• Analytics Services: Website performance and user behavior analysis
• Support Services: Customer assistance and technical support

Legal Obligations

We may disclose data when required by:

• Legal proceedings or court orders
• Government requests or investigations
• Law enforcement inquiries
• Protection of company rights and assets

Business Changes

In the event of merger, acquisition, or business sale, your data may be transferred to the acquiring entity.

Data Protection Measures

Security Protocols

• SSL Encryption: All data transmission is secured
• Protected Servers: Industry-standard hosting facilities
• Restricted Access: Limited employee access to personal information
• Regular Reviews: Ongoing security assessments and improvements
• Payment Standards: PCI DSS compliant transaction processing

Data Retention Periods

• Account Information: Maintained while your account remains active
• Purchase Records: Retained for 8 years for legal and tax purposes
• Marketing Information: Until you unsubscribe or withdraw consent
• Technical Data: Generally retained for 3 years

Your Privacy Rights (GDPR)

Available Rights

You are entitled to:

• Data Access: Request copies of your personal information
• Data Correction: Update or fix incorrect information
• Data Erasure: Request deletion of your data (“right to be forgotten”)
• Data Portability: Receive your data in a structured, machine-readable format
• Processing Restriction: Limit how we use your data
• Marketing Opt-out: Withdraw consent for promotional communications

Exercising Rights

To use these rights:

1. Contact us at [email protected]
2. Provide identity verification
3. Clearly state which rights you wish to exercise
4. We will respond within 30 days

Cookie Policy

Understanding Cookies

Cookies are small data files stored on your device that help us deliver and enhance our services.

Cookie Categories

Essential Cookies

• Shopping Cart: Maintains items in your cart
• Session Management: Keeps you logged in during visits
• Security Protection: Guards against fraud and unauthorized access
• Checkout Process: Enables secure payment completion

Performance Cookies

• Google Analytics: Monitors website usage and performance
• User Behavior Analysis: Understanding how visitors interact with our site
• Advertising Performance: Measuring marketing campaign effectiveness

Targeting Cookies

• Advertisement Delivery: Displaying relevant ads on external websites
• Social Media Integration: Enabling social platform sharing
• Content Personalization: Customizing content based on your interests

Functional Cookies

• Language Selection: Remembering your preferred language
• Currency Choice: Storing your preferred currency
• Display Preferences: Saving your visual settings

Cookie Management

• Essential cookies are required for website operation
• Non-essential cookies require your explicit consent
• You can modify cookie preferences through our consent banner
• Settings can be updated at any time

Cookie Control Options

You can manage cookies through:

• Browser Settings: Disable or remove cookies
• Our Cookie Center: Manage specific cookie categories
• Third-party Opt-out: Use advertising industry opt-out tools

International Data Transfers

European Economic Area (EEA)

• We primarily process data within the EEA
• Transfers outside EEA include appropriate protection measures
• Standard Contractual Clauses implemented where necessary

Protection Mechanisms

• Adequacy Decisions: Transfers to countries with adequate protection levels
• Corporate Binding Rules: For intra-group transfers
• Certification Programs: Additional security measures

Children’s Privacy Protection

• Our website is not designed for individuals under 16 years of age
• We do not intentionally collect data from minors
• Parents should supervise their children’s online activities
• Contact us if you believe we have inadvertently collected data from a child

Policy Updates

• We may revise this policy from time to time
• Significant changes will be communicated via email or website notification
• Continued use of our services indicates acceptance of updates
• Please review this page periodically for changes

Contact Information

For privacy-related questions or concerns:

Email: [email protected]
Company: LORD BANDIT LIMITED
Address: 66 Lavender Hill, London SW11 5RQ, United Kingdom

Data Protection Officer

For specific GDPR requests or concerns:
Email: [email protected]
Subject Line: “Data Protection Request”

Filing Complaints

If you believe your privacy rights have been violated:

1. Contact us first at [email protected]
2. File a complaint with your local data protection authority
3. UK: Information Commissioner’s Office (ICO)
4. EU: Your national data protection authority

This Privacy Policy complies with the General Data Protection Regulation (GDPR), UK Data Protection Act 2018, and other applicable privacy laws. For questions about your privacy rights or this policy, please contact us at [email protected].