Introduction

LORD BANDIT LIMITED (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This Privacy & Cookies Policy explains how we collect, use, and protect your information when you visit https://vibebazzar.com/ or make a purchase from us.

This policy complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Data Controller Information

Data Controller: LORD BANDIT LIMITED
Registered Address: 66 Lavender Hill, London SW11 5RQ, United Kingdom
VAT Number: 13896368
Email: [email protected]
Phone: +44 7411506193

Information We Collect

Personal Information You Provide

When you create an account:

  • Name and contact details
  • Email address
  • Phone number
  • Delivery and billing addresses
  • Date of birth (if required for age verification)

When you make a purchase:

  • Payment information (processed securely by third parties)
  • Order history and preferences
  • Delivery instructions
  • Communication preferences

When you contact us:

  • Messages and correspondence
  • Support ticket information
  • Feedback and reviews
  • Survey responses

Information We Collect Automatically

Website usage data:

  • IP address and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referral sources
  • Search terms used

Cookies and tracking technologies:

  • Session cookies for website functionality
  • Preference cookies for user settings
  • Analytics cookies for website improvement
  • Marketing cookies for advertising (with consent)

How We Use Your Information

Legal Basis for Processing

We process your personal data based on:

  • Contract performance: To fulfill orders and provide services
  • Legitimate interest: To improve our website and services
  • Consent: For marketing communications and non-essential cookies
  • Legal obligation: To comply with tax, accounting, and legal requirements

Purposes of Processing

Order fulfillment:

  • Processing and delivering your orders
  • Payment processing and fraud prevention
  • Customer service and support
  • Returns and refunds processing

Website improvement:

  • Analyzing website usage and performance
  • Improving user experience
  • Developing new features and services
  • Technical maintenance and security

Marketing and communications:

  • Sending order confirmations and updates
  • Marketing emails (with consent)
  • Personalized product recommendations
  • Customer satisfaction surveys

Legal compliance:

  • Maintaining records for tax and accounting
  • Complying with legal obligations
  • Protecting against fraud and abuse
  • Responding to legal requests

Information Sharing

Third-Party Service Providers

We share your information with trusted partners who help us operate our business:

Payment processors:

  • Stripe, PayPal, and other payment gateways
  • For secure payment processing only
  • Subject to PCI DSS compliance
  • Data not stored by us

Shipping carriers:

  • Royal Mail, DPD, DHL, and other delivery services
  • For package delivery and tracking
  • Name and address information only
  • Necessary for delivery completion

Technology providers:

  • Website hosting and maintenance
  • Email service providers
  • Analytics and marketing platforms
  • Customer support tools

Legal requirements:

  • Law enforcement agencies (when required by law)
  • Regulatory authorities
  • Court orders and legal processes
  • Fraud prevention agencies

We Do Not Sell Your Data

We never sell, rent, or trade your personal information to third parties for their marketing purposes.

Data Retention

How Long We Keep Your Data

Account information: Retained while your account is active and for 7 years after closure Order history: Retained for 7 years for tax and legal compliance Marketing data: Retained until you unsubscribe or request deletion Website analytics: Aggregated data retained for 3 years Support communications: Retained for 2 years after resolution

Data Deletion

  • You can request deletion of your personal data at any time
  • Some data may be retained for legal compliance
  • Anonymized data may be retained for analytics
  • Deletion requests processed within 30 days

Your Rights Under UK GDPR

Right to Information

  • Clear information about how we use your data
  • This privacy policy and any updates
  • Contact details for data protection queries

Right of Access

  • Request a copy of your personal data
  • Information about how we process your data
  • Details of third parties who receive your data

Right to Rectification

  • Correct inaccurate or incomplete data
  • Update your account information
  • Notify us of any changes

Right to Erasure

  • Request deletion of your personal data
  • Right to be forgotten in certain circumstances
  • Exceptions for legal compliance

Right to Restrict Processing

  • Limit how we process your data
  • Suspend processing while disputes are resolved
  • Object to certain types of processing

Right to Data Portability

  • Receive your data in a structured format
  • Transfer data to another service provider
  • Available for data processed by consent or contract

Right to Object

  • Object to processing for legitimate interests
  • Opt out of marketing communications
  • Object to profiling and automated decision-making

Right to Withdraw Consent

  • Withdraw consent at any time
  • Does not affect lawfulness of previous processing
  • Easy unsubscribe options provided

Cookies Policy

What Are Cookies?

Cookies are small text files stored on your device when you visit websites. They help websites remember your preferences and improve your browsing experience.

Types of Cookies We Use

Essential Cookies (Always Active)

  • Purpose: Necessary for website functionality
  • Examples: Shopping cart, login session, security
  • Duration: Session or persistent
  • Legal basis: Legitimate interest

Preference Cookies

  • Purpose: Remember your choices and settings
  • Examples: Language, currency, display preferences
  • Duration: Up to 2 years
  • Legal basis: Legitimate interest

Analytics Cookies

  • Purpose: Understand how you use our website
  • Examples: Google Analytics, page views, bounce rate
  • Duration: Up to 2 years
  • Legal basis: Legitimate interest
  • Opt-out: Available through cookie settings

Marketing Cookies

  • Purpose: Deliver relevant advertisements
  • Examples: Facebook Pixel, Google Ads, retargeting
  • Duration: Up to 2 years
  • Legal basis: Consent
  • Control: Managed through cookie consent banner

Third-Party Cookies

Google Analytics

  • Purpose: Website analytics and performance
  • Data collected: Anonymous usage statistics
  • Opt-out: Available through Google’s opt-out tools
  • Privacy policy: https://policies.google.com/privacy

Facebook Pixel

Google Ads

  • Purpose: Online advertising and conversion tracking
  • Data collected: Ad interactions and website visits
  • Opt-out: Available through Google ad settings
  • Privacy policy: https://policies.google.com/privacy

Cookie Management

Browser Settings

  • Control cookies through your browser settings
  • Block all cookies or specific types
  • Delete existing cookies
  • Set preferences for future visits

Our Cookie Settings

  • Cookie consent banner on first visit
  • Granular control over cookie types
  • Easy opt-out options
  • Settings remembered for future visits

Opt-Out Tools

  • Browser do-not-track settings
  • Third-party opt-out tools
  • Individual service opt-out options
  • Industry opt-out initiatives

Data Security

Security Measures

Technical safeguards:

  • SSL encryption for all data transmission
  • Secure hosting infrastructure
  • Regular security updates and patches
  • Access controls and authentication

Organizational measures:

  • Staff training on data protection
  • Regular security audits
  • Incident response procedures
  • Privacy by design principles

Data Breaches

  • Immediate containment and assessment
  • Notification to authorities within 72 hours
  • Communication to affected individuals
  • Investigation and remediation measures

International Data Transfers

UK and EU Data

  • Primary data processing within the UK
  • EU adequacy decisions respected
  • Appropriate safeguards for other transfers
  • Standard contractual clauses where required

Third Countries

  • Transfers only to countries with adequate protection
  • Additional safeguards for other jurisdictions
  • Your rights maintained regardless of location
  • Transparency about all transfers

Children’s Privacy

Age Restrictions

  • Our website is not intended for children under 13
  • We do not knowingly collect data from children
  • Age verification required for certain products
  • Parental consent obtained where required

If We Discover Child Data

  • Immediate deletion of unauthorized data
  • Notification to parents/guardians
  • Investigation of collection circumstances
  • Improved age verification measures

Contact Information

Data Protection Queries

Email: [email protected]
Subject: “Data Protection Query”
Phone: +44 7411506193
Address: LORD BANDIT LIMITED, 66 Lavender Hill, London SW11 5RQ, United Kingdom

Exercise Your Rights

What to include:

  • Your full name and contact details
  • Specific right you wish to exercise
  • Relevant account or order information
  • Identity verification documents if required

Response times:

  • Acknowledgment within 2 business days
  • Full response within 30 days
  • Complex requests may require extension
  • Free of charge unless excessive

Supervisory Authority

UK Information Commissioner’s Office (ICO)

  • Website: https://ico.org.uk/
  • Phone: 0303 123 1113
  • Address: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Policy Updates

Changes to This Policy

  • Regular review and updates as needed
  • Notification of material changes
  • Updated version posted on website
  • Continued use implies acceptance

Staying Informed

  • Check this page regularly for updates
  • Subscribe to our newsletter for notifications
  • Follow us on social media for announcements
  • Contact us with any questions

Company Information: LORD BANDIT LIMITED
66 Lavender Hill, London SW11 5RQ, United Kingdom
VAT Number: 13896368
Email: [email protected]

We are committed to protecting your privacy and handling your personal data responsibly. If you have any questions about this policy or how we handle your data, please contact us.